Document ID: 292660
http://support.veritas.com/docs/292660
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http://support.veritas.com/docs/292660
E-Mail this document to a colleague
When backing up a remote server, the error "0xe00084af - The directory or file was not found, or could not be accessed" is returned in a failed job log.
Exact Error Message
0xe00084af - The directory or file was not found, or could not be accessed
0xe00084af - The directory or file was not found, or could not be accessed
Details:
Solution:
Change the NDMP port to something other than 10000 which is the default port on all servers that are being backed up by Backup Exec. Refer to the Related Documents section for more information on changing the NDMP port used by the BE Remote Agent.
The debug log from the remote server will show the
following
entry:
BETCPListener::ListenOnAvailablePort: Could not listen on protocol IPv4, port #####: An error occurred while listening on a socket: Error Code: 10013, System Error Message: An attempt was made to access a socket in a way forbidden by its access permissions.
BETCPListener::ListenOnAvailablePort: Could not listen on protocol IPv4, port #####: An error occurred while listening on a socket: Error Code: 10013, System Error Message: An attempt was made to access a socket in a way forbidden by its access permissions.
The port for
Network Data Management Protocol (NDMP) that Backup Exec uses is being shared by
another application on the remote server.
Solution:
Change the NDMP port to something other than 10000 which is the default port on all servers that are being backed up by Backup Exec. Refer to the Related Documents section for more information on changing the NDMP port used by the BE Remote Agent.
Supplemental Material:
| System: Ref.# | Description |
| UMI: V-79-57344-33967 | The directory or file was not found, or could not be accessed |
| Error Code: 0xe00084af | The directory or file was not found, or could not be accessed |
Products Applied:
Backup Exec for Windows Servers 10.0 5484, 10.0 5520, 10d (10.1) 5629, 11d (11.0) 6235, 11d (11.0) 7170, 12.0
Backup Exec for Windows Servers 10.0 5484, 10.0 5520, 10d (10.1) 5629, 11d (11.0) 6235, 11d (11.0) 7170, 12.0
Last Updated: October 28 2008 12:14 AM GMT
Expires on: 10-10-2009
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Expires on: 10-10-2009
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Subjects:
Backup Exec for Windows Servers
Application: Backup, Configuration, Remote Agent For Nt, Troubleshooting
Operating System: Backup, Configuration
Backup Exec for Windows Servers
Application: Backup, Configuration, Remote Agent For Nt, Troubleshooting
Operating System: Backup, Configuration
Languages:
English (US)
English (US)
Operating Systems:
Windows 2000
Windows 2000
Advanced Server, Advanced Server Windows Powered, Datacenter Server, Professional, Server, Server Windows Powered
Windows NT
4.0 Server SP6a, 4.0 Workstation SP6a
Windows NT Small Business Server
2000
Windows XP
5.2, Pro 5.1
Windows Server 2003
DataCenter, Enterprise Server, R2, Standard Server, Storage Server, Web Server
Windows Small Business Server 2003
Premium Edition, Premium Edition R2, Standard Edition, Standard Edition R2
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